Telephone:

020 8891 4434

Walk out of the terminal onto the top "departures level" (if you have arrived on an International flight this will mean taking either the stairs or the lift up to level 1, which is the departures or domestic arrivals level).

Walk across the first lane which is for buses only,then cross over the second lane towards Car Park 1A but not the third lane.

Turn to your left and walk a few yards until you reach the two "level 5" lifts to car park 1, which have a shelter over them.

Your car should be within 20 yards cars space of this spot, though it is possible in this location that your driver may be moved on by traffic control so please phone the office if you cannot see your driver.